Freshsales
Freshsales review
Freshsales
Reviewed by 5listed Editorial Team · Updated July 2026
Built-in phone and email tracking without needing separate add-ons.
Built-in Phone
AI Lead Scoring
Free Tier Available
Built-in PhoneAI Lead ScoringFree Tier Available
Our Verdict
Freshsales is worth comparing if you want calling built directly into the CRM instead of bolting on a separate tool.
Bottom line
Freshsales is worth comparing if you want calling built directly into the CRM instead of bolting on a separate tool.
Pros
- Phone and email tracking built in, not an add-on
- AI-based lead scoring included on paid tiers
- Usable free tier for small teams
Cons
- Smaller integration marketplace than HubSpot or Salesforce
- Advanced automation gated to top tier
Our Verdict
Freshsales is worth comparing if you want calling built directly into the CRM instead of bolting on a separate tool.
In-depth Review
Built-in phone and email tracking without needing separate add-ons. Phone and email tracking built in, not an add-on AI-based lead scoring included on paid tiers Usable free tier for small teams
User Reviews
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